1. HOW TO ORDER and PAY
By clicking the Buy button you will be taken to PayPal's secure ordering page where you may pay either with a PayPal account if you have one, or by credit or debit card. You will be asked for your card details and address information. Your card details will not be passed to Mike Colloby.
2. ORDER CONFIRMATION
You will receive a payment/order confirmation from PayPal. If goods are not available at the time of order, we will advise you as soon as possible by e-mail. If we cannot contact you, orders will be treated as cancelled and your payment will be refunded via Paypal.
Delivery will normally take 14 days but we will not be liable for any loss caused to you by late delivery. 'Mike Colloby Author' delivers only within the UK; for delivery in other countries please purchase from Amazon.
We make a flat charge of £2.75 regardless of quantity of books ordered. This is added at the Paypal checkout stage.
6. CANCELLATION and RETURNS
In accordance with the Consumer Protection Regulations 2000 you may cancel your order or return unsuitable goods within 7 working days of receipt. We will make a full refund, but unless goods are incorrect, damaged or faulty we will require you to pay the delivery charge and cost of return postage. Goods must be returned in the original packing and unused. We suggest you use ‘recorded delivery’ via the Royal Mail.
If you receive items which are faulty, damaged or otherwise incorrect through our error, please notify us immediately and return them to us with full details of fault, order date and invoice: please specify whether you require a refund or replacement item. Where a refund is requested we will refund the full purchase price of the product, including delivery charge, within 30 days of your notification.
7. PRIVATE DATA
When you place an order with 'Mike Colloby Author' your details will be kept only for the purpose of satisfying your order and will not be disclosed to any third party.